Contact us
FAQ
Once orders are placed, you will receive an order confirmation email.
All orders IN STOCK leave our facility in 1-2 business days (this is determined by volume). Once it has been shipped out, you will receive a tracking number via E-mail automatically.
Standard shipping on domestic items is 7-10 business days from order date. This includes our 5-7 business days for processing plus 2-3 business days for delivery.
DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
To track your order please use the tracking number emailed to you once your order has been shipped.
If your tracking number does not work, please email hello@slonexmattie.com
No changes will be made once an order has been placed.
Due to the pace of our business, we are unable to make changes to orders once they have been placed.
SLONE X MATTIE ships international orders.
Canada & United Kingdom Shipping:
Are responsible for ALL customs fees.
Standard shipping on domestic items is 7-10 business days from order date. This includes our 5-7 business days for processing plus 2-3 business days for delivery.
DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
All orders IN STOCK leave our facility in 1-2 business days (this is determined by volume). Once it has been shipped out, you will receive a tracking number via E-mail automatically.
To track your order please use the tracking number emailed to you once your order has been shipped.
If your tracking number does not work, please email hello@slonexmattie.com